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Refund & Returns Policy

## Refund & Returns Policy

**DRAFT — For review by business owner before publication.**

### 1. Return Requests
Contact us within 7 days of delivery to request a return.

### 2. Proof of Purchase
Original order confirmation or invoice is required.

### 3. Eligible Products
Products must be unused, in original packaging, and in resalable condition.

### 4. Non-Returnable Items
[PLACEHOLDER - Specify items that cannot be returned]

### 5. Refund Process
Approved refunds will be processed within 7-14 business days via the original payment method.

### 6. Damaged or Incorrect Products
Contact us immediately with photos of damaged or incorrect items.

### 7. Contact
[PLACEHOLDER - Add refund enquiry contact details]

*This policy must comply with the Consumer Protection Act.*